Lovat House is staffed by a Home Manager and Assistant Manager together with 16 care assistants and a full time chef. We operate an NVQ Training system with most carers achieving NVQ Level 2 and a number at Level 3. We also run in-house training sessions for all our staff members. Both the Manager and Assistant Manager are NVQ Assessors.
A number of senior carers have worked for Lovat House for over 10 years.
We aim to operate Lovat House to provide an environment, which has a friendly, homely atmosphere, which recognises the individual and collective needs of the residents and provides appropriate support to each, to allow them to live their lives to the full.
Our main aim is to assist the residents to lead as normal a life as possible.
To achieve this we determine what the residents, on an individual basis, can and want to do - physically, intellectually, emotionally and socially. This may be a constantly changing requirement, which we will continually assess. We will provide residents with optional stimuli e.g. trips to the shops, provision of library facilities, communal activities, walks, gardening etc.
The resident's need for privacy, dignity and self-respect is to be upheld at all times. Although there are two rooms registered for double occupancy residents will only share a room if that is what they desire.
A routine is operated in the home but this is limited to the timing of meals. The individual resident has the right to determine his/her own routine whilst being encouraged to recognise and respond to the needs of the home as a complete community.
Residents are to be encouraged to bring their own possessions to the home to help them settle into a way of life as close as possible to that which they were experiencing previously. The residents are not to be discouraged from undertaking certain activities solely on the grounds that there is an element of risk, as long as it does not endanger the safety of other residents.
We offer short term respite care, ranging from 1 day to weeks for people who are looked after by a relative or a carer at home. This service allows the carers to take short breaks for themselves or go on holidays with a peace of mind knowing that their loved one is receiving care in a comfortable, safe and secure environment.
In most cases, these residents become familiar with Lovat House and the experience proves beneficial for frequent short term stays, and less stressful should a more permanent stay be necessary in future.
We also offer Day Care, which is useful in situations where the relative/carer wishes to go shopping or attend to any social engagements.
Day care fee range from £25 to £35 per day depending on the service level required and regularity.